Frequently asked questions

Frequently asked questions

General

» What is auto exchanger software?

Auto exchanger is unique software that specially designed for e-currency business, so it can fully fit your e-currency business and you don't need anything else in this business.
for example there are more too many e-currency, so if someone need to exchange $10 from bank A to bank B, your take site will $2 as exchange fee and pay $8 to bank B automatically, so you need to only check currency account balance and fund them if there is no enough money.
Also you can accept buy and sell e-currencies in your country or all the world by accepting wire transfer, credit card or ...

» How much will i earn by opening an exchanger website?

You will earn good income from your website, because There are many exchange orders daily on the web, so customers are searching web for the fast and best rates daily, but there is not too many automatic exchangers because we are the only owner of such script. But if you want really high income You also need to try and get your site well-ranked with search engines, This can really bump up your income, as long as you continue to offer well designed and user-friendly websites. So, in short, you could earn a fortune from your exchange business with some thought, creativity, and effort.

» Is auto exchanger safe to use? can i trust it?

Absolutely YES, because we spent more than a year just on security and debugging because auto-exchanger script is really working as an automatic payment machine so it must have highest security, also whole script was working online with real customers for more than 9 month by one of most famous exchanger on the net.
Also with auto-exchanger even if hackers can find admin panel password, they couldn't use it, until admin section is limited to site owner ip address.

Now after more than 2 years since our first release, we didn't have even one report about auto-exchanger wasting money ot paying mistake amount, but this not mean you can leave your computer or website without care! because all securities may be usable when website is not hosted in a safe place or your computer doesn't have a safe firewall or antivirus, also usually most exchangers will receive latest version of Trojans and viruses on their e-mail accounts!

Your business will be Completely 100% Protected by auto-exchanger, until his/her admin is Protected.


» How to buy the script?

We do accept various e-currency types, click here for more information's.

» Can I run a copy of the script on two or more domains?

No. You are purchasing a license to use the script only on one domain, so purchased license will only work in one domain. You should order an additional license for every other domain.

» Do you provide any discounts for additional licenses?

Yes, we provide a 20% discount for every additional license.

» Can I see a demo of the script before ordering it?

Yes, please visit our Demo page, You can see what are the members' area and admin area.

» How to get the script after I buy it?

In most cases you can download script instantly after successfull payment, but if depend on merchant problem we couldn't verify payment automatically you will receive package in 1-4 hours.

» Can I order an installation of the Auto-Exchanger script?

Yes, to install Auto-Exchanger , We have $30 extra charge, and you can request it by contact our support team.

» How to make payment for the script upgrade, banner or template?

If you want to pay for script upgrade, banner or template, you can contact us and can request for the invoice with the required payment method.

» How to upgrade to the new version?

If you have got Auto-Exchanger, you can get free updates for 12 months, But after this period please contact us if you want to do it. Our fees are: $150 for the script update (with a new clean database and a default template). Additional $100 for the database update (which saves all user and admin data and all the settings from the old version). Current supported currencies: Bitcoin, C-gold, CashU, offline credit/debit cards & online debit/credit cards(worldmoney), E-gold, Egopay, Liqpay, Moneybookers, Okpay, Paypal, Paysafecard, Payza, Pecunix, Perfectmoney, SolidTrustPay, Strictpay, Ukash, Webmoney

Hosting

» How to find the hosting?

We do provide hosting services. First of all look through our system requirements to install the script. If you are not sure whether it meets your needs, feel free to contact our sales department.

Customize

» What, If am not interested in your standard template?

We have another service called custom design service in which we will provide you support in changing the design of the script, languages, style sheet etc

» Will you provide me database, for start?

While you purchase the script we will provide with all the details, Installation kit and manual.

» Can I redesign my copy of Auto-Exchanger?

Yes, You can redesign the copy of your copy manager. You can change the design easily. Also you can send the template to us which you want to integrate . We will integrate it for you. It will take 7 business days for this process. Then you can reinstall and check the correction.

» Can I add new payment methods(local bank) or e-currencies without your help?

Yes, Auto exchanger is fully dynamic, so you can easily add new payment method to buy and sell pages only by editing template, also you can add new exchangeable currencies simply by adding two row and one column in database, but if you need to enable automatic pay and receives for new currency, you have to contact our support team and ask them this service .

» Auto-Exchanger does not currently offer all the features I need, so can it be modified?

Yes, if the current script does not meet your requirements, please contact us. As your needs change, we will be happy to help you evaluate those needs and offer you the services that will help you achieve your new goals. Usually we rebuild the script in 2-7 days, but huge changes can take more time.

» Is there any future charges?

There are no extra charges. If you be more specific we would be glad to answer it on a more specific way. Script license fee is a one time and it's valid for the life time. If you need support service alone you can get it from us. We have Elite support service with yearly and half yearly subscriptions, please contact our support team for more information's.

» Is there any hidden charges? If please specify in detail.

There are not extra charges. Licensing fee mentioned is a one time fee without any taxes, Installation fee would be extra ($30). If you wish to opt for any extra services like custom design service & Elite support service we would charge extra.

» Are there any copyrights of your company on this software for buyer of this software?

Our branding won't be available on user area of the web site. Our link just visible in Admin area and Installation page.

» How to install the script by myself?

You can easily do that by reading text document that includes in package.

» How to translate Auto-Exchanger product to another language?

Translating Auto-Exchanger products are as simple as editing the template files and translate the English texts. All the user's interface messages, the error messages and e-mail messages are stored in databases.
The error message and e-mail messages are translated by the administrator. These FAQ's can be translated in the admin back-end.

» What are all the details to be provided to install the script ?

To install the script , we need your FTP info (host/login/password) and MySQL info (database/host/user/password)
If you do not know whether you have the MySQL database or if you do not know how to create it please provide us with your cPanel login info.
We'll make the installation for $30. But if you break something in your script or have any other problems, with not our fault, the reinstallation will cost you $20.

» How to order the design or a banner?

If you want to choose the pre-made template from our site then first of all you should buy script and activate your license by entering the domain you will use Auto-Exchanger on. Then you will be able to choose one (or several) of our pre-built templates.
You can order us a custom unique design and/or banner you want any time, You can even do it before you buy the script. The custom design service will cost you starting from $150. You should provide us with a basic info about the design you want us to create (images you want, colors banner text and format and etc.) via the support page and we'll calculate the cost and the time we need to finish the job. We'll start the job as soon as we receive payment.

» How to change the wording or the design by myself?

Feel free to modify the css file and any .html file in the /_skin/ folder with your favorite html editor to make the user and the general areas suit your needs. You cannot change or modify the .php files, they are encoded. We do not pass or distribute our scripts' source to our customers in any way for the security reasons. So if you want to make any changes to the script you'll have to order this job from us.

Affiliates & Referral

» What is a referral?

A Referral is a person who joined Auto Exchanger through your referral link.

» How does your affiliates program works?

Auto Exchanger pay 90% of the each spent made by the referral who was attracted by the client. In order to attract new clients we give you a special referral link which the client may advertise.
If a new client visits the site and registers with the help of this link, he will be included in the referral list of the client who advertises this link.

» When are referral commissions made

Referral bonus constitutes 90% of the amount spent by your referral. It will be added to your 'Available to Withdraw' balance immediately after the interest payments are processed.

» Do I need to buy Auto-Exchanger if I want to start referring others and earn referral commissions?

No, you do not need to buy anything if you want to start earning referral commissions. You only need to open an account.

» How can I view the total number of referrals I have?

You need to log into your account, You will then see the whole list.

» What does the link called 'Your Referral Link' mean?

It shows the link you can give other people in order to refer them to us and benefit from our affiliate program.

» Will I get my referral bonus for every additional purchase my referrals make?

Yes, you will get referral bonus on EVERY purchase your referrals make.

» When do you process referral commission payments?

We process them immediately, and your commission will add to you profit automatically, so you can withdraw that immediately.

» What's the best way for earning Referral Bonus?!

if you have website you can make huge money by copying our banners code from 'Referral Listing' page into your website.

» Can I send out spam emails in order to promote you?

No, Spam is strictly prohibited. Any user caught spamming will lose his/her account immediately, if we see such activities your account will block immediately.
Learn More
Read more about e-currencies types
What is E-currency exchange business?
Why E-currencies are growing?
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